Today we are going to show you how to fix Instagram direct messages (DM) if they are not working properly. Having trouble sending a private message on Instagram? There can be several causes that prevent you to send private messages. We are going to review all the possible reasons and solutions.
How to fix Instagram direct messages (DM) not working?
The user might have blocked you on Instagram
Maybe, the person you are trying to send a direct message to has blocked you on Instagram. The application does not send you a notification if you have been blocked by a user, but it is easy to check. You just have to search for the name of the account. If that person looks like he/she doesn’t have a profile and if you can’t follow that profile, it means that the user has blocked you. Unfortunately, there is no solution to this situation.
Instagram might have stopped you from sending direct messages
Instagram may restrict you from sending direct messages if it detects unusual activity on your account. This happens when you have started or stopped following a lot of people all at once. Or maybe you log in to third-party apps using your Instagram profile. Normally, Instagram warns you when you have broken any of the app’s rules.
In any case, the application should launch a warning on your account with the option to appeal. If you think you have done nothing wrong or it was a mistake, contact the platform.
You might have sent too many direct messages
Maybe you have sent too many messages in a short time or in the same day, and the platform might consider it spam. Usually, this is related to the restriction of messages for breaking one of the rules of the app.
The solution is to close the application and wait a while before sending another message. Avoid sending the same message to several users and limit the number of links you send through the DMs.
Other possible solutions
Here are some other solutions you can try to solve the error when sending a private message on Instagram.
Force close the app: To do this, just go to Settings > Apps > Instagram > Force close. Now, open Instagram again and check if you can send messages.
Check your internet connection: Maybe Instagram won’t let you send direct messages because the connection is not stable. Check if you are connected to a Wi-Fi network.
Uninstall and reinstall Instagram: Remember that you will be logged out of your account, so you will need to re-enter your password when you install the app again.
Avoid using third-party (unofficial) apps when sending messages on Instagram. Most apps that promise to show if they have seen your profile or read your message are malicious. Instagram can detect it and restrict actions on your account. Avoid opening links from users you don’t know and do not send inappropriate messages to users, especially those you do not know, as they may report you.