Good morning to those who are just starting their day! We are here with the Snap Pixy Drone recall news. Snap, the company behind the popular social media platform Snapchat, has recalled the Pixy flying selfie camera drone.
The recall affects drones sold by the company, totaling about 71,000 units. This recall is due to the fire hazard created by the drone’s battery. Here are all the details…
According to the US Consumer Product Safety Commission, users should immediately stop using the Pixy Flying Camera, remove the battery, and stop charging it. Four reports of the battery swelling, one fire, and one minor injury have occurred.
Snap Pixy Drone recall: How to get a refund
Snap is offering a full refund for the entire drone and/or batteries purchased. Users must return the entire drone, excluding the batteries, to receive a refund. To start the return process, users can fill out a form on Snap’s website with the drone’s serial number. Snap will then email a prepaid return label.
It is important to note that users do not need a receipt to apply for a refund. Those who bought the drone as a gift can also apply for a refund.
Safe disposal of batteries
Snap advises users not to dispose of batteries at local hardware stores or big box stores like Target. Instead, the company recommends using a website that specializes in battery recycling.
Reason for recall
The recall is due to the battery posing a fire hazard. Snap no longer makes batteries for the Pixy drone, so the entire drone may be being recalled instead of just the battery.
Snap’s entry into drones
The Pixy drone was an interesting move for Snap, which had previously dabbled in hardware with Snap Spectacles. The company’s foray into drones was likely an attempt to capitalize on the growing popularity of drones and aerial photography.
Snap CEO Evan Spiegel has suggested that the drone market is bigger than the market for glasses that shoot video. However, the recall may show that the drone market is not as big as expected.
The Snap Pixy drone recall is a measure to ensure the safety of users. The recall affects all drones sold by Snap, and the company is offering a full refund for the drone and/or batteries. Users should immediately stop using the drone and return it to Snap for a refund. It is important that batteries are disposed of properly to avoid potential fire hazards.