In this article, we are going to be going over why is my TikTok account locked and how to fix it, so you can get back on the popular social media platform.
TikTok is one of the finest applications for watching and creating viral videos – until you receive an email informing you that your TikTok account has been restricted. Bugs/issues with smartphone apps, while fairly uncommon, are never nice to deal with. Random software faults convert otherwise fantastic programs like Facebook, Instagram, Snapchat, Spotify, and others into annoying ones.
This is not the case with TikTok. TikTok has its fair share of issues, despite all of its strengths. Many users have been afflicted by TikTok’s ‘age-restricted’ error, which prevents them from viewing videos that they should be allowed to see. There’s also the famed ‘invalid parameters’ error message, a flaw that prevents users from accessing the Following page, and other issues.
Why is my TikTok account locked and how to fix it?
Another probable issue is that your TikTok account has been locked. When you launch the app and try to use it normally, you’ll receive an error notice that says, “This account is currently locked.” While TikTok can not explain why your account has been disabled, there are a few possibilities. To begin, breaking any of TikTok’s guidelines/rules — and being found doing so — is a certain way to get your account locked.
This includes utilizing share bots to artificially enhance your films, distributing improper content, and abusing other users in the comments section of a video. But they aren’t the only reasons TikTok suspends an account. You may also be locked out of your account if you try to log in too many times with the wrong password. It’s also conceivable that a random bug in TikTok’s servers is wrongly shutting you out.
How to fix a locked TikTok account?
Reset your password: Whatever the cause, there are a few options for unlocking a TikTok account. The first step is to attempt to reset your password. Resetting your password is frequently the simplest way to unlock a locked account, whether you attempted inputting the erroneous password too many times (or something with TikTok’s wires got confused). Here’s how to go about it:
- Launch the TikTok app on your smartphone.
- At the bottom of the screen, tap the ‘Log in’ button.
- ‘Use phone/email/username’ should be selected.
- Select ‘Email/Username.’
- Select ‘Forgot password?’
This prompts you to provide your phone number or email address in order to reset your password. Choose your preferred method, follow the instructions TikTok provides you, and try signing in with your new password again.
Restart your device: The “unplug and replug” approach, but for your phone. Restart your phone to check if you can get access again.
Check internet connection: You may be unable to log in if TikTok cannot identify an internet connection. Connect to a dependable Wi-Fi network or, if one is not accessible, ensure that your mobile network has a strong signal. If you are using Wi-Fi and want to get a better connection, make sure that you check out our guide on how to boost your Wi-Fi signal.
Clear app cache: If you don’t have internet access, try emptying your app cache. To do so, launch your app and navigate to the “Me” option in the lower right-hand corner. Then, in the top right corner, click the three dots to access your preferences and privacy choices. Finally, under the Cache and Cellular Data category, select “Clear cache.”
Update the TikTok app: App updates are available to resolve current problems and improve performance. If your account was locked due to an app bug, simply upgrade the TikTok app to the current version to repair the problem. Go to the Play Store or App Store for that. Look for TikTok, visit their website, and update the app. Wait for the update to fully install. Then, launch TikTok and see whether you can now access your account.
Contact TikTok support: But what if you follow all of these instructions and you’re still unable to access your TikTok account? The only other option in that circumstance is to contact TikTok support and see if they can figure out what’s going on. The simplest approach to do this is to go to the app’s ‘Report a problem’ page.
- Launch the TikTok app on your smartphone.
- Tap the ‘?’ button in the upper right corner.
- Tap the paper symbol in the upper right corner.
- Tap the paper symbol once more.
- Tap the text box next to ‘Tell us about your experience.’
- Send a message outlining the issue.
- Tap the ‘Report’ button in red.
Contact TikTok support via Twitter: Another alternative is to reach out to TikTok via Twitter. If you’re experiencing problems with the ‘Report a problem’ page (or if TikTok is taking too long to react), posting a tweet may help. To send a direct message, open the Twitter app on your phone, select the ‘TikTokSupport‘ account, and hit the message icon on the profile page. Resetting your password or seeking assistance from a service person should put you on the right track to resolving a locked TikTok account.
We hope that you enjoyed this article on why is my TikTok account locked and how to fix it. If you did, we are sure that you will also enjoy reading our other articles, such as what is TikTok Music and why is it threatening Spotify and Apple, or Gen Z uses TikTok as a search engine.