Roblox’s arrival on PlayStation consoles is big news for many players, but the question of whether is Roblox not working on PS5 and PS4 has been worrying many of them as such issues can occur rather more often recently, especially with the newly released games.
In this article, we are going to explain whether is Roblox not working on PS5 and PS4, and offer you several troubleshooting methods to get rid of the issue. Let’s dive in as quickly as we can so you don’t miss a beat in the massive and lively world of the game.
Is Roblox not working on PS5 and PS4, and how can you fix it?
There can be various reasons that could cause hiccups for Roblox on the PlayStation consoles, which probably would be fixed rather sooner with the updates that will follow the release. Nevertheless, let’s see what you can do to fix these hiccups without waiting for those updates.
Keep in mind that we’re going to explain these methods for PS5 and there can be a few differences in applying them for the PS4. Make sure to pay a bit of attention to them while using the fixes.
Restart your PS5
One of the most effective and straightforward fixes for video game crashes on your PS5 is a simple restart. This process clears out any obsolete data stored in the system cache, often resolving the issue.
To restart your PS5:
- Press the PS button on your DualSense controller.
- Select the Power icon.
- Choose Restart PS5.
In case your PS5 freezes after a crash, don’t worry. Press and hold the Power button until the console beeps twice, forcing it to shut down. Then, turn it back on.
Update the system software
Keeping your PS5’s system software up-to-date is crucial for a smooth gaming experience. This ensures your console is running the latest and most stable version of the operating system, reducing the chances of crashes and other performance hiccups.
To update the system software:
- Select Settings on the top-right corner of the PS5 Home Screen.
- Go to System.
- Navigate to System Software > System Software Update and Settings.
- Select Update System Software.
- Opt for Update Using Internet.
Note: If your PS5 isn’t connected to the internet, you can still update the system software. Simply download the update file on a C or Mac, transfer it to a USB drive in the following path (PS5 > UPDATE), and then select Update Using USB in step 5.
Instal video game updates
To tackle performance issues like stuttering FPS and game crashes, developers frequently roll out patches. If you’re facing problems with a specific game, consider updating it. Here’s how:
- Head to the game on your PS5’s Home Screen.
- Press the Options button and select “Check for Updates.”
- If there’s an update available, your PS5 will kick off the download and installation process. You’ll need to wait until it’s complete before playing the game.
For a hassle-free experience, enabling automatic updates for your games is a smart move. Simply go to Saved Data and Game/App Settings in your PS5’s Settings menu, choose Automatic Updates from the sidebar, and toggle on the switch next to Auto-Download.
Switch to a lower graphics preset
In modern PS5 games, you often have the option to prioritize either visual quality (like ray tracing) or performance. If you’re experiencing crashes on the higher graphics settings, it might be due to the increased workload on your console’s CPU and GPU.
Try adjusting the graphics quality to ease the strain on your hardware. You’ll typically find this option in the game’s graphics settings menu.
Delete and reinstall the game
If a specific game keeps crashing, it might be due to potential corruption issues. To rule this out, consider deleting and reinstalling it. Keep in mind that if you’re dealing with a digital version, the redownload process might take some time depending on the game’s size.
Here’s how you can proceed:
- Select the game title on your PS5’s Home Screen, press the Options button, and choose “Delete.”
- Confirm the deletion.
- For disc-based games, remove and reinsert the disc to start the reinstallation process. For digital versions, head to the Game Library to redownload the game.
Provide adequate ventilation
Ensuring your PS5 has enough ventilation is crucial in preventing crashes caused by overheating. For instance, if your console is tucked away in a cabinet, consider relocating it to an open space and make sure there are no objects nearby that might block the air vents.
Disable rest mode
While Rest Mode is handy for saving power, it’s been associated with system software glitches. If you notice crashes occurring after waking the console from Rest Mode, it might be best to temporarily avoid using this feature until Sony releases a fix.
To prevent automatic entry into Rest Mode:
- Head to System in the PS5’s Settings menu.
- Go to Power Saving > Set Time Until PS5 Enters Rest Mode.
- Select the During Media Playback and While Playing Games options and choose “Don’t Put in Reset Mode.”
Restore PS5 to default settings
Returning your PS5 to its default settings can resolve issues stemming from conflicting or corrupted configurations. Follow these steps:
- Select System on the PS5’s Settings screen.
- Navigate to System Software > Reset Options.
- Choose “Restore Default Settings.”
- If you’ve set a console restriction passcode, enter it. If not, use 0000.
- Wait for the PS5 to revert to its default settings.
By taking these steps, you’ll be giving your PS5 a fresh start and potentially resolving any crashing issues.
Rebuild the PS5 database
Crashes and performance issues on the PS5 can often be traced back to SSD fragmentation. The good news is, you can address this by rebuilding the console’s database using Safe Mode.
Note: If you’re using an external hard drive with your PS5, make sure it’s connected before you proceed.
- Connect your DualSense wireless controller to your PS5 using a USB cable.
- Power down the console.
- Press and hold the PS5’s Power button until it beeps twice, indicating that you’ve entered Safe Mode.
- Choose the “Clear Cache and Rebuild Database” option.
- First, select “Clear System Software Cache” to reset the console’s cache, then opt for “Rebuild Database” to recreate the content database.
Factory reset your PS5
Performing a factory reset on your PS5 is a comprehensive solution that erases your user account, games, reinstalls the system software, and addresses severe underlying issues that might be causing crashes. Keep in mind that this process will also result in the loss of your saved game data. However, if you’re a PS Plus subscriber, your saves are automatically backed up to Sony’s servers, so you can retrieve them later.
- Head to System in the PS5’s Settings screen.
- Go to System Software > Reset Options.
- Select “Reset Your Console.”
- Confirm by selecting “Restart.”
- Wait until the PS5 completes the factory reset process.
Contact PlayStation Support
If you’ve exhausted all the suggested fixes and your PS5 continues to experience crashes, reaching out to PlayStation Support is the next step. They’ll offer further guidance and walk you through additional troubleshooting steps. If it’s determined to be a hardware issue, you may need to send the console in for repairs or a replacement.
In navigating PS5 crashes, it’s crucial to employ a systematic approach. From the fundamental step of restarting your console to the more specialized methods like rebuilding the database or performing a factory reset, each technique addresses different potential causes.
Armed with these strategies, you’ll be well-equipped to kickstart or continue your Roblox adventure on PS4 and PS5 without any crashing issues. Happy gaming!