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Home How to

Starbucks app not working: How to fix

If you are having issues running the Starbucks app, check out our guide

by Onur Demirkol
7 September 2023
in How to
Reading Time: 3 mins read
starbucks app not working
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Starbucks is one of the most popular coffee brands in the world, and it has thousands of stores all around the globe. In our technological world, Starbucks also has an app that you can use on your phone. Today, we will show you what to do if you encounter the Starbucks app not working issue!

Are you a Starbucks enthusiast who relies on the mobile app to keep track of rewards and make digital payments? If your Starbucks app is misbehaving, fear not! We’ve got you covered with these seven effective ways to get it up and running smoothly. Let’s dive into the solutions and ensure you never miss your daily caffeine fix.

starbucks app not working
The “Starbucks app not working” issue can be very frustrating, especially if you are at the counter trying to pay for the coffee you just bought (Image Credit)

How to fix the Starbucks app not working issue

If you are facing the “Starbucks app not working” issue, please keep reading our guide. We will show you how to eliminate the problem in a couple of different ways. This way, you will also decide what causes the issue. Here you go:

Close and restart the Starbucks app

When your Starbucks app decides to act up, your initial action should be to close and restart it. This simple step can often clear away any pesky glitches or corrupted data that might be hindering the app’s performance. Whether you’re an iPhone or Android user, closing and reopening the app is a universal troubleshooting technique.

Check your internet connection

If your Starbucks app is failing to start or display essential information like reward points and balances, the culprit could be your device’s connectivity. The app relies on a stable internet connection, whether through Wi-Fi or your mobile data. To ensure your connection is robust, check the signal strength displayed at the top of your phone’s screen. If it’s uncertain, try opening another internet-dependent app to confirm that your connection isn’t to blame.

starbucks app not working
You can follow these fixes to get rid of the “Starbucks app not working” issue (Image Credit)

Update the Starbucks App

Normally, your phone should automatically keep your apps up to date. However, if that hasn’t occurred for some reason, you might be using an outdated version of the Starbucks app with bugs or compatibility issues. Fortunately, updating the app is a straightforward process. Here’s how to do it on both iPhones and Android devices.

For iPhone Users:

  1. Open the App Store.
  2. Tap on your profile picture in the upper-right corner.
  3. Scroll down to see pending app updates.
  4. Find Starbucks and tap “Update” if available.

For Android Users:

  1. Open the Google Play Store.
  2. Tap the three horizontal lines in the upper-left corner.
  3. Select “My apps & games.”
  4. Locate Starbucks and tap “Update” if necessary.

Log out of the Starbucks app

Sometimes, minor issues within the Starbucks app can be resolved by simply signing out and then signing back in. Here’s how to do it:

  1. Launch the Starbucks app.
  2. Tap the account icon located in the top-right corner.
  3. In the pop-up menu, scroll down and select “Sign out.”
  4. Sign in again with your credentials.

Check Starbucks server status

While Starbucks’ overall service rarely goes offline, it occasionally encounters technical difficulties. To determine whether the issue lies with you or Starbucks itself, visit the Starbucks status page on Downdetector. Alternatively, you can perform a quick web search with the query “Is Starbucks down?” to stay informed about any ongoing service disruptions.

With these troubleshooting tips, you’re well-equipped to tackle any Starbucks app issues that come your way. Now, you can ensure that your daily caffeine ritual runs smoothly and starts your morning on the right note. Happy sipping!

Featured image credit: Lingchor/Unsplash

Tags: starbucks

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