If you can’t see comments on Facebook, you’re not alone. Facebook is a well-known social networking platform with more than 2.45 billion monthly users. Yet, there are occasions when the program is glitchy, as many users have complained about “Can’t see comments on Facebook” problems.
We had the idea to look into it further and present some solutions to the aforementioned problem. As the platform’s primary function, which is to facilitate networking with people, is hampered, it is rather annoying when you are unable to access the comments. Therefore in this article, we’re going to provide you with many possible solutions that will redeem you from the error.
What to do if you can’t see comments on Facebook?
The group administrator may have disabled comments on the post if the comments you can’t see are from a post in another group. In order to stop more rule breaches or member attacks, the group administrator may choose to disable comments for a post after a member violates the group’s rules. No matter if you’ve previously seen the comment(s) or not, the group admin controls whether or not the comments are visible, not you, as the group is theirs.
However, if you are certain that you must view comments on a post, you must request that the group administrator permit comments on the post.
Still, there may be a many other causes for the faulty loading of Facebook comments. Here is a list of a few of them:
- The comments aren’t loaded because of a problem with your internet connection.
- Problems with your browser’s caching
- Your Facebook app is not current.
If you can’t detect the specific reason that is causing your can’t see comments on Facebook issue, it might be the time to go into the specifics of the solutions. We’ll start with the most simple fixes, so you can see if they work to fix the can’t see comments on Facebook problem.
Refreshing the app
In many cases, refreshing the Facebook app fixes the problem because the native app might occasionally become stuck. On your smartphone, you might try swiping down to attempt refreshing the app.
You can try accessing the comments when this has refreshed your feed, comments, and posts. Try the next solution if you are still having trouble, though.
Clearing the cache
As you are already aware, your browser stores a cached copy of the website. You can try deleting the browser’s cache because that occasionally might be the problem. The same can go for the application as well. Clearing the cache through the browser is easy. However, if you’re unfamiliar with how to do so in the app, follow the instructions right below.
- Open the Facebook application.
- Open the three horizontal lines in the bottom right corner by tapping on them.
- In the top right corner, tap the “Settings” symbol.
- Choose “Browser” under “Permissions.”
- Click “Clear” next to “Browsing Data” on the menu.
Your best bet for resolving the can’t see comments on Facebook issue is to clear your cache before loading the website. Do not worry if not. Attempt the following set of answers.
Checking your internet connection
Although it is uncommon, if you are experiencing can’t see comments on Facebook issue, you might want to check your internet connectivity to ensure you have enough capacity to view the page.
It could happen that the Facebook website or app isn’t loading completely owing to poor cellular coverage or low bandwidth Wi-Fi.
Updating the app
We understand that you are uninterested in the app updates that your iOS or Android smartphone receives as you are possibly a bit lazy when it comes to software.
Nevertheless, now that you’ve run into this Facebook problem, see if you’re receiving any notifications to upgrade the Facebook app on your phone. Update your app, sign in again, and then attempt loading the comments if there is a fresh version available. Here are the steps that you should follow.
- Visit the App Store if you use iOS or the Play Store if you use Android.
- Look up “Facebook.”.
- The “Update” button will be displayed if the app needs to be updated; click it.
- Relaunch the app after waiting for the procedure to be completed.
Force quitting or restarting Facebook
We are aware that Facebook has thousands of employees and a value of billions of dollars, although it recently laid off many of its employees: Biggest tech layoffs 2022 explained: Amazon, Meta, Twitter, Asana and more. Yet, the platform could occasionally have a bug.
The best course of action is to restart the Facebook app after forcing it to shut down. Re-login, update your feed, and verify that the comments are currently loaded properly.
Reinstalling the app
Finally, if none of the solutions that we described above was helpful, you should remove the software and reinstall it. Re-login and verify that the comments are now loading correctly.
Although it can seem a bit cliche and way too simple, reinstalling is the last and safest resort for almost all software-related issues. Once you uninstall and reinstall Facebook, this move ought should resolve your issue.
However, despite all efforts, if you’re still unable to fix the can’t see comments on Facebook issue, you might be in need of a more personal touch. Try to contact the Facebook help center from this link. If you describe your problem thoroughly, they should be able to assist you with your issue.
