If you are encountering the Skype your connection is too weak error, you are not alone.
Undoubtedly, Skype enjoys significant popularity worldwide as a widely-used application for video calling, video conferencing, and voice calling. Nevertheless, similar to any other app of its kind, Skype is not exempt from encountering bugs or errors.
One such example involves users encountering difficulties placing video calls subsequent to the installation of the v8.95 update. Presently, some individuals are experiencing challenges when attempting to make calls to mobile devices or landlines.
A considerable number of Skype users are encountering the so-called Skype your connection is too weak error when attempting to make calls to mobiles and landlines, primarily due to a subpar or unstable connection. Reportedly, they receive an error message stating, “Your connection is too weak, please try later,” when initiating calls through Skype.
Adding to the frustration, certain individuals are also experiencing abrupt call disconnections mere seconds after the call begins, compounding the problem. This persistent issue has been ongoing for the past few days, predominantly impacting users who are placing calls to China.
Interestingly, the Skype your connection is too weak error is not limited to individuals calling from outside China. Surprisingly, even users with phone numbers from China itself are experiencing this problem.
Moreover, individuals residing in America and the UK are also encountering difficulties in both receiving and making calls. Understandably, this situation is highly frustrating for those who rely on Skype to connect with their colleagues for official work or to stay in touch with family members residing abroad.
“Recently I got message “Your connection is too weak, please try later” when calling China. I chatted with Skype service associate and was informed that China has restricted calls from Skype,” stated a Redditor.
“I have subscribed to skype for unlimited landline calling but when I try calling on any UK number, I won’t get a call to be connected or not even ringing but asking for the credit. I need to resolve this issue ASAP please,” another Redditor added.
Despite their efforts to resolve the issue, the affected users have attempted various troubleshooting methods, such as adjusting settings, utilizing different phone numbers, and trying alternative devices, all to no avail.
Interestingly, when reaching out to the Skype support team for assistance, users were informed that the inability to make calls to Chinese numbers from Skype is a result of a restriction imposed by the Chinese government. This recent revelation sheds light on the underlying cause of the problem.
Skype your connection is too weak error: How to fix it?
Fortunately, Skype has officially acknowledged the existence of this issue and has taken responsibility for resolving it. The Skype your connection is too weak error is currently being actively addressed by the Skype team.
However, at this time, they have not provided an estimated time of arrival (ETA) for the bug fix. Rest assured, Skype is working diligently to rectify the problem and restore normal functionality to ensure a smooth calling experience for its users.
“We have identified the cause of this incident and are actively working on fixing it. Some users might be experiencing problems when calling mobiles and landlines from Skype. Unexpected call drops might also occur. Users may be unable to make Skype Public Switched Telephone Network (PSTN) calls to Chinese numbers,” stated Skype.
We share the hope that Microsoft will promptly address and resolve the Skype your connection is too weak error encountered by users when making calls to mobiles and landlines. Have you heard of the latest new features of Skype?