Microsoft launched Copilot Health, an AI-powered tool designed to organize medical records, health history, and fitness data from wearables. The company stated the tool operates in a separate, secure space within the Copilot app to provide context and help users ask doctors better questions.
The development aims to consolidate fragmented health data into a coherent narrative for millions of users. Microsoft clarified that Copilot Health is not intended to diagnose, treat, or prevent diseases and is not a substitute for professional medical advice. The tool addresses a market where users ask over 50 million health-related questions daily across Microsoft’s AI products.
Copilot Health pulls activity, fitness, and sleep data from more than 50 devices, including Apple Watch, Oura, and Fitbit. Through HealthEx, it accesses health records from over 50,000 US hospitals and provider organizations, including visit summaries and medication details. It can also tap into lab test results from Function with user permission.
The tool applies intelligence to turn data into a story, such as identifying reasons for poor sleep. It accesses real-time US provider directories to help users find clinicians based on location, specialty, spoken languages, and insurance coverage. Microsoft said it improved answer quality by sourcing information from credible health organizations across 50 countries.
Responses include clear citations with links to source material and expert-written answer cards from Harvard Health. The company verified this information using principles from the National Academy of Medicine. “We’ve improved the quality and reliability of answers by elevating information from credible health organizations across 50 countries,” Microsoft stated.
Privacy measures include siloing Copilot Health data from the broader app and encrypting data at rest and in transit. Users can delete data or cut off access at any time. Microsoft stated it will not use Copilot Health information to train its models.
The tool was built following Microsoft’s responsible AI principles with feedback from over 230 physicians. Copilot Health achieved ISO/IEC 42001 certification, verified by an independent third party. “Copilot Health has achieved ISO/IEC 42001 certification,” the company noted.
A waitlist is open for users in the US aged 18 and over. The tool is initially available in English, with plans to add more languages and voice options. Microsoft plans to charge for access via a subscription, though pricing details have not been disclosed.
The announcement follows Amazon’s expansion of its Health AI tool and OpenAI’s testing of ChatGPT Health. Anthropic also offers healthcare tools. Potential risks include AI hallucinations, bad advice, and the possibility of exaggerating or downplaying risks.
Microsoft launched Copilot in 2023 as an AI assistant integrated into Windows and Office products. The company has a market capitalization of over $3 trillion.
