As a result of the wave of preorder hurdles following the highly anticipated launch of Apple’s iPhone 15, the iPhone 15 preorder not working issue has left many eager customers frustrated and waiting in line for up to 30 minutes to secure their devices.
Below, we’ll delve into the reasons behind these preorder predicaments and provide practical solutions for a seamless experience.
Why is the iPhone 15 preorder not working?
While Apple enthusiasts are accustomed to the frenzy of preorder events, this year’s iPhone 15 launch has witnessed a notable slowdown. Users encountered delays accessing the Apple Store website, with some facing error messages when attempting to add the new iPhone to their cart. This indicates a potential strain on Apple’s infrastructure in handling the immense demand.
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— Jenna Ezarik (@jennaezarik) September 15, 2023
Website problems
If you’re stuck in the preorder process, consider the following steps:
- Switch to the Apple Store app: Opt for the Apple Store app or your carrier’s app on your phone or tablet. This direct approach can bypass website-related issues.
- Tweak your connectivity: If problems persist, switch from Wi-Fi to your phone’s LTE connection. Connecting to your phone’s hotspot might be a workaround for computer users. If all else fails, refreshing the page or restarting your browser could do the trick.
- Last resort: When all else fails, don’t hesitate to reach out to Apple, your carrier, or the retailer’s support for assistance in securing your preorder.
Upgrade hiccups
Upgrade issues can complicate your preorder plans, but they’re often resolvable:
- Check your upgrade status: Promptly verify your iPhone upgrade status with your carrier. Different carriers have varying policies, so ensure you meet the requirements.
- Consider paying upfront: If you’re eligible but still face issues, consider paying for the device upfront and addressing the upgrade matter later. Waiting on support might lead to a significant delay in getting your hands on the new iPhone.
Payment predicaments
Payment issues can be a stumbling block for eager customers:
- Have a backup payment method: Always have a backup payment method ready to mitigate potential problems. Consider a contingency plan to purchase the iPhone 15 outright if necessary.
- Watch for fraud alerts: Payments may be declined due to fraud alerts from your credit or debit card company. If this occurs, contact your card provider and, if possible, use an alternative card.
What can you do to fix the iPhone 15 preorder not working issue?
In the race to secure your iPhone 15 preorder, time is of the essence. Here are some quick tips:
- Device switch: If issues persist on your smartphone, try using a different device like a laptop or tablet. Additionally, consider switching to LTE instead of relying on Wi-Fi.
- App restart: If using the Apple Store app, force close and reopen it to see if it resolves any issues.
- Explore other retailers: Remember, the iPhone 15 is available through various outlets, not just Apple. Consider exploring major retailers and carriers for additional options.
While the journey to preorder the iPhone 15 has been a rollercoaster ride for many, these tips and tricks should help you navigate the maze and secure your new iPhone. Don’t despair; your cutting-edge iPhone 15 is just around the corner!
Featured image credit: Apple
