Are you dealing with the “Pay By Phone not working” error. Don’t worry, we are here to help.
Pay By Phone app is a popular tool that simplifies parking payments, allowing users to register and pay for their parking in seconds, extend it without returning to their vehicle, and receive reminders when it’s about to expire.
However, some users have recently reported facing issues such as “Pay By Phone app keeps crashing,” “Pay By Phone app keeps freezing,” “Pay By Phone app not opening,” “Pay By Phone app not finding location,” and “Pay By Phone app not loading.” If you’re also experiencing Pay By Phone not working issue, here’s what you need to know to fix it.
Several factors can cause Pay By Phone app not working on Android or iPhone, including:
- Server downtime: If Pay By Phone app’s server is down, you may experience technical difficulties.
- Device compatibility: Pay By Phone app may not work on some devices due to compatibility issues.
- Cache: Pay By Phone app’s cache may contain corrupted data that hinders its performance.
- Outdated app version: An outdated Pay By Phone app version may have bugs that cause it to malfunction.
- VPN: Using VPN may interfere with Pay By Phone app’s network connectivity.
- Poor internet connection: A slow or unstable internet connection may prevent Pay By Phone app from functioning properly.
Pay By Phone not working: How to fix it?
Pay By Phone is a convenient app that simplifies parking payments, allowing you to pay for your parking in seconds, extend it remotely, and receive reminders when it’s about to expire.
However, sometimes Pay By Phone may not work as expected, and you may encounter errors such as “Pay By Phone app keeps crashing,” “Pay By Phone app keeps freezing,” “Pay By Phone app not opening,” “Pay By Phone app not finding location,” and “Pay By Phone app not loading.” If you’re experiencing Pay By Phone not working issue, here are some troubleshooting steps to fix it:
- Check app’s server status
- Check if your device is compatible
- Clear cache
- Update the app
- Turn off VP
- Try another Wi-Fi
- Restart your device
Check app’s server status
The first thing you should do when encountering Pay By Phone not working error is to check Pay By Phone app server status. Sometimes, Pay By Phone app’s server may be down or under maintenance, preventing you from accessing it. To check Pay By Phone app server status, visit Pay By Phone’s official website or social media pages and look for any announcements or updates related to server issues. Alternatively, you can search online for “Pay By Phone app server status” and see if other users are reporting any problems.
Check if your device is compatible
If Pay By Phone app server is operational but you still can’t use Pay By Phone, check if your device is compatible with Pay By Phone app. Pay By Phone app may not work on some devices due to compatibility issues, outdated operating system, or insufficient memory. To check device compatibility, visit Pay By Phone’s website or app store page and review the app’s system requirements and compatibility list. If your device meets the criteria, proceed to the next step.
Clear cache
If your device is compatible with Pay By Phone app but you’re still encountering Pay By Phone not working error, try clearing the app’s cache. The cache is a temporary storage area that stores data and files that Pay By Phone app uses frequently, such as login credentials, preferences, and location data. However, sometimes the cache can become corrupted or outdated, causing Pay By Phone app to malfunction. To clear the cache of Pay By Phone app on your Android or iPhone, follow these steps:
- Go to Settings > Apps > Pay By Phone.
- Tap Storage > Clear Cache.
- Restart Pay By Phone app and see if the issue is resolved.
Update the app
If clearing Pay By Phone app’s cache doesn’t solve Pay By Phone not working issue, the next step is to update the app to the latest version available. Pay By Phone app updates often contain bug fixes, security enhancements, and new features that improve its performance and compatibility with the latest devices and operating systems. To update Pay By Phone app on your Android or iPhone, follow these steps:
- Go to Google Play or the App Store.
- Search for Pay By Phone app.
- If an update is available, tap Update.
Turn off VPN
If you’re using a Virtual Private Network (VPN) on your device and Pay By Phone not working error persists, try disabling VPN and using Pay By Phone app again. VPN is a security tool that encrypts your internet traffic and masks your IP address, but it can also interfere with Pay By Phone app’s network connectivity and cause connection errors. To disable VPN on your Android or iPhone, follow these steps:
- Go to Settings > Network & Internet > VPN.
- Tap the VPN connection you want to disable.
- Toggle off the switch.
Try another Wi-Fi
If Pay By Phone app still doesn’t work after disabling VPN, try switching your internet connection. A slow or unstable internet connection may prevent Pay By Phone app from functioning properly or connecting to Pay By Phone’s server. To test different internet connections on your device, try the following steps:
- Disable Wi-Fi and switch to mobile data or vice versa.
- If you’re using mobile data, move to an area with better coverage or try a different carrier.
- If you’re using Wi-Fi, move closer to the router or try a different network.
Restart your device
If none of the above methods solve Pay By Phone not working error, try restarting your Android or iPhone. Restarting your device can clear temporary files, fix minor bugs, and refresh your device’s memory and network settings, which may help resolve the issue. To restart your Android or iPhone, follow these steps:
- Press and hold the power button until the power menu appears.
- Tap Restart or Reboot.
- Wait for your device to restart and try using Pay By Phone app again.
Conclusion
If you’ve tried all the above methods and Pay By Phone still isn’t working, you may need to contact Pay By Phone’s customer support or uninstall and reinstall the app. However, most Pay By Phone not working issues can be resolved by following the steps outlined above.
By checking Pay By Phone app server status, device compatibility, clearing the app’s cache, updating the app to the latest version, disabling VPN, switching internet connection, and restarting your device, you can troubleshoot most Pay By Phone errors and enjoy a smooth parking experience.
