In this article, we’ll explain how to set Netflix primary location. Following weeks of discussion on what password-sharing measures would entail for Netflix users who shared accounts with others but did not live with them, the company said on Wednesday that it is putting a stop to password-sharing in four new countries. These countries are Canada, New Zealand, Portugal, and Spain but the restriction is expected to be instituted in other countries as well in the coming months, possibly starting with the U.S.
Regarding the crackdown, users will be required to designate a primary account location for their account, from which point members will be able to manage account access. In case a user doesn’t know how to set Netflix primary location and doesn’t set the primary location, Netflix will set it up automatically using the IP address and device ID, which could possibly create problems if you have different plans on the primary location you wish to set. Therefore, let us show you how to set Netflix primary location so that you can continue to enjoy the platform without any interference.
How to set Netflix primary location through the app?
Netflix uses a forceful approach to prevent password sharing. Netflix accounts are only “meant to be shared in one household,” which entails “people who live in the same place as the account owner,” according to the company. As a result, each Netflix account will have a new “primary location” established, whether or not the user has set it manually or the app did it automatically. Therefore, let’s take a step-by-step look at how to set Netflix primary location down below.
When you sign into Netflix from a TV that is linked to your home Wi-Fi network, you can set or update your primary location. If you are living in Canada, New Zealand, Portugal, or Spain follow the steps below. If you are living in any other country, this method WILL NOT work, unfortunately.
Below you can find the instructions shared by Netflix Canada:
- From the Netflix home screen on a TV, press left to open the app menu.
- Select Get Help > Manage primary location.
- Select Set by Email or Set by Text. A verification link will be sent to the account email address or phone number. Verification links expire after 15 minutes.
- NOTE: If you have not added a phone number or email address to your account, you will only see one option.
- If you do not receive the verification link by email or text, click Resend Email or Resend Text. Or you can choose another option or select Remind Me Later.
- Select Review Request in the email, or tap the link in the text message, then Review Request to continue.
- Select Set Primary Location.
- You will see a confirmation on your TV screen and receive a confirmation email. Select Continue to Netflix to start watching.
According to Netflix, these instructions may slightly differ for different countries. If you are in a country that is currently in the scope of the password sharing restriction, you may check your local Netflix support page.
How to manage access to your Netflix account?
Now that you know how to set Netflix primary location, you may be wondering about other conditions of the new feature. In the scope of the new restriction, a device connected to a Netflix account is required to connect to the account’s home Wi-Fi network at least once every 31 days. In order to “determine whether a device signed into your account” the business will make use of information like IP addresses, account activity, and device IDs. Therefore, after figuring out how to set Netflix primary location, you’ll need to make sure that your primary device is activated at least once a month.
In specific circumstances, such as while traveling, where a device hasn’t connected to your home Wi-Fi in 31 days, Netflix claims it may send a temporary to the account holder to confirm the device. However, the specifics are still a mystery, and there probably will be limits on how frequently you can ask for that code. In addition to learning how to set Netflix primary location, we’ll need to wait for Netflix to give out information about the issue.
If users want to share their accounts with others that don’t live in their house, they can pay extra costs which are CAD$7.99 per month per person in Canada, NZD$7.99 in New Zealand, Euro 3.99 in Portugal, and Euro 5.99 in Spain to create an extra member “sub-account” for up to two persons they don’t live with.
If you want to learn more about new developments concerning Netflix, check out our other articles below.
