Have you been experiencing Overwatch 2 group chat not working problems? We’ll help you fix the errors. Read on.
Communication is essential for winning in Overwatch 2 since it needs everyone to work together as a team. If you have that down, you’re in a strong position to win the match.
Those that do not communicate are frequently put on the sidelines, allowing the squad that communicates to win every time in Overwatch 2. But what if you can’t get voice chat to work?
This is a typical issue in Overwatch 2 and can be caused by many issues. Some are on a smaller scale, while others take a little longer to resolve, but happily, there is always a solution. Whether you’re struggling on PC or console, we have every method for fixing the issues here.
How to fix Overwatch 2 group chat not working on PC?
It can be really upsetting to start Overwatch 2 and discover that your squad is unable to hear you. With PC, there are a few more considerations to consider, all of which are listed below:
- Check your Battle.net account’s Parental Control settings. To access the settings, enter the parent or guardian’s email address that is linked to the account.
- Make sure your Windows settings are set to default. This may be accomplished by using the Windows key + R and typing the phrase mmsys.cpl. Right-click the speakers and headset and choose “Set as Default Device.” Repeat the process, but this time choose “Set as Default Communications Device.”
- On Battle.net, reset the Overwatch 2 settings. When you attempt to open the same, click the cogwheel instead, and you will see an option to “Reset In-Game Options” from here. Launch Overwatch 2 by clicking Reset, then Done.
- To update your sound driver, hit Windows key + R and then type DxDiag. This will launch the DirectX Diagnostic Tool, where you should choose the Sound tab. Your driver will be displayed here, and you may verify with the manufacturer to see whether it is the most recent version on their website. Mac users only need to ensure that their system is up to date.
- Check that your firewall, router, or port settings are not preventing connection with the game. There are several techniques for doing so depending on the program utilized, and you will need to explore how to do so.
- Ensure that all other applications on your PC are closed to ensure that nothing interferes with Overwatch 2.
- Check that the headset is turned on, plugged in, and receiving your voice. This can be done by entering the sound settings on PC. Your Overwatch 2 group chat not working problem should have been fixed by now.
How to fix Overwatch 2 group chat not working on console?
Thankfully, Xbox and PlayStation players will have it easier, but there are still a few bugs that might prevent you from using voice chat. Here are all of the solutions for console players trying to get voice chat to function in Overwatch 2:
- In addition to verifying your Battle.net account to determine if voice chat is restricted (as detailed above), double-check your system-level parental controls. Parental controls are included in the system settings menus of both Xbox and PlayStation.
- Changing the button mapping has caused another typical issue. Simply change the button mapping to default in the Overwatch 2 control options to see if this resolves the issue.
- Check that your headset is turned on and plugged in and that no additional microphone equipment is connected to the console or another controller.
- Check to make sure your headset is muted. The process varies depending on the headset, so see the manufacturer’s instructions.
If the problem remains after trying each of these solutions, go to Battle.net and contact Blizzard support, who may be able to put you in the proper way. It’s also a good idea to ensure your headset works with other games in case the equipment is destroyed.
We hope these multiple steps helped you fix Overwatch 2 group chat not working problems. If not, try contacting Blizzard support here. And if they can’t fix it, your best bet is going to the closest place of worship, and pray to God that Blizzard fixes their mess. In the meantime, check out our MIT damage stats explained article.