Taking advantage of the arrival of 11.11, AliExpress has announced new measures for packages that do not arrive on time.
AliExpress will give a 1 dollar coupon for people whose orders arrive late
Next November 11 will be celebrated as the “Singles’ Day” in China. A holiday that some e-commerce companies take advantage of to offer users discounts and promotions. AliExpress has also announced new steps that it is taking in an effort to encourage more individuals to make their purchases on 11.11.
The most important measure is for customers whose orders arrive late. The company itself has confirmed that it will give 1 dollar to those who place an order and it takes more than ten days to arrive.
The refunds will be valid for those orders coming from AliExpress warehouses in China and Cainiao. Therefore, be sure to choose any of these warehouses when placing your orders to ensure that they will arrive in ten days at the most.
If they do not arrive on time, AliExpress will compensate affected users with a 1 dollar coupon or an equivalent amount in local currency.
Initially, this promotion will only be in force during the next 11.11. However, the company is still working on speeding up shipments and reducing delivery times, in order to continue competing with platforms such as Amazon.