On May 29, 2020, YouTube app on the PlayStation 4 console suddenly, forcedly logged itself out of YouTube, or even when people try to log in, an “Error occurred NP-37602-8” message shows on the screen of PS4. The number of users who are experiencing problems with is rapidly increasing.
Problem: I can’t log in to YouTube on PlayStation 4
Currently, when you try to login to YouTube from PlayStation 4, you most probably see the following error, which is causing a rapid increase in users who are having problems logging in:
An error has occurred (NP-37602-8).
Currently, YouTube app on PlayStation 4 shows many users similar forced logouts and login errors all at once, so it seems that there is a problem between the PS4 YouTube app and the servers, about the connection or bridging.
Update: From the PlayStation Japan official Twitter account , it has been announced that there is currently a problem and you can not log in through the YouTube application on PS4, even though they did not mention the error code PS4 NP-37602-8. The tweet said: “We are currently confirming the symptom of not being able to log in using the YouTube application on #PS4 . We are working on the investigation and recovery, so please wait for a while.”
ただいま、 #PS4 にてYouTubeアプリケーションでログインできない症状を確認しております。調査及び復旧に向けて対応を行っておりますので、いましばらくお待ちいただきますよう宜しくお願い申し上げます。 pic.twitter.com/Fls1KCDWY3
— Ask PlayStation JP (@AskPS_JP) May 29, 2020
How to solve PS4 YouTube sign-in error (code NP-37602-8)?
Therefore, please wait for a while until you can log in again (until the investigation and recovery are completed) .
Also, if you can watch YouTube from your smartphone or TV, you should consider using that as well because you can log in if you are not using the PS4 version.
Here is our first guide with details of the problem about how to fix PlayStation 4 error code NP-37602-8 for YouTube, and why is YoutTube not working on PlayStation 4.
