Tangible products and progress are pivotal factors that dictate the success of any business. Other forces behind growth and innovation stem from the talents and accomplishments the workforce musters from creative problem-solving and a visionary mindset.
Without customers to fuel a business, employees do not have a basis to practice their expertise in any field. As such, consumers and employees work in tandem to develop a flourishing relationship and trailblaze scalability opportunities. Let us discover some techniques business owners can employ to fuel their talent, cultivate customer connections, and invigorate company intrapreneurship.
Bringing employees to new academic heights
Employers are in charge of hiring the right talent and motivating their hirees to produce quality work and constructively engage with the client base. Otherwise, customer service can decline and cause cataclysmic results, such as a poor reputation, a revenue reduction, and a decline in employee morale.
Payal Virani, a business development expert with more than seven years of experience, has seen companies expand their boundaries and reach new heights by training existing and new staff. As an e-commerce and sales specialist for Starz Jewelry, she formally streamlined internal processes to increase team efficiency by 15%, which contributed to an overall surge of 7.8% in sales.
Some of the strategies that nurture talent empowerment include:
- Giving employees access to online certifications and courses that strengthen their skills and initiate new ones
- Implementing personnel-specific training programs to work one-on-one and encourage skills development
- Motivating staff members to engage in company meetings and workshops for networking opportunities
While employees may work in the same department during their tenure, they may lose steam and reduce productivity. However, through skills development, they explore new domains and apply their creativity to their work, which can encourage them to put in their best effort and pursue the most rewarding jobs in various departments. According to Payal, many corporations that have invested in these initiatives have boosted their productivity and alleviated employee turnover rates.
Honoring the dignified worker
Alongside skills development and continuous learning, employee recognition is a central constituent of how a laborer performs on the job site. According to research, laborers who feel their manager expresses appreciation for them are 2.7 times more likely to be more engaged with their work.
Recognizing workers’ achievements is essential for preserving a productive work culture and influencing new talent to engage similarly. When team members constructively critique each other and dictate their value to everyone, they improve their collaboration skills, retention, organization, and morale, which are all vital for stimulating business development.
In Payal’s case, she was responsible for launching commission-based performance incentives for its dedicated sales team. Her work alone resulted in a 14.6% increase in productivity because the incentives elicited a sense of appreciation from the team.
Opportunities for rejuvenating the senses
Another subset of business development is laying a roadmap to success so that individuals can grow professionally. These roadmaps can be in the form of:
- An upstanding culture that channels the spirit of entrepreneurialism into employees who use their creativity to innovate goods and services for their company
- Internship and mentorship programs to help new workers build their aptitude while working alongside industry experts
- Leadership opportunities that fuel career progression and can span cross-functional positions
Within the workforce, employees may encounter three forms of skills development.
Cross-skilling
With this technique, workers become proficient in multiple departments and roles. In case of employee shortages or emergencies, managers can correctly assign their staff to designated areas, kindling engagement in new places when one section may become tedious.
Upskilling
Through online courses, mentorships, and mini-lectures, hirees expand their skill set and apply concepts to improve their workflow. While these items help in the short term, they can equip workers with the skills they need for future endeavors at other companies, making them valuable assets.
Reskilling
Similar to cross-skilling, employees learn skills in different facilities. For instance, a boss can reskill a retail worker to become a seasoned customer service representative. This method can reduce the costs of hiring new labor when a company has a strict budget for payroll and expenses.
The future of the business world
Business development lies in the hands of company owners and managers in the US job market, and one of the crucial objectives they can achieve is acknowledging the output of their workers. When the workforce becomes empowered, an innovative culture can arise. Through rigorous training programs, vocational classes, and skills development courses, employees will synergize with their businesses and shape the landscape.
About the author
Heather McConnell is a freelance journalist who primarily researches specialists in the business development community. She is curious about the companies around her and is intrigued by the processes that make each one swell and grow to new frontiers.
Featured image credit: Lisa Fotios / Unsplash
