Samsung users, brace yourselves for a change in your phone protection plans. Starting May 1st, 2024, Samsung’s Care Plus and Care Plus Theft and Loss plans will cost $2 more each month.
A quick reminder: Samsung Care+ provides comprehensive protection for Galaxy devices, including unlimited coverage for drops, spills, and mechanical breakdowns, as well as theft and loss coverage. With same-day replacement and setup, Knox Guard Security features, 24/7 expert support, and repairs by certified technicians using genuine Samsung parts, Samsung Care+ ensures that your device is safeguarded and supported at all times.
The new prices will range from $3 to $13 per month for Samsung Care Plus and $8 to $18 for Samsung Care Plus with Theft and Loss, depending on your plan. And yes, they’ll still cover accidents and other issues. The Theft and Loss plan even covers lost or stolen phones.
If you haven’t received an email regarding the price adjustment, you can find the details below:
Re: Important Updates to your Samsung Care+ Device Protection Program
Dear X
We are writing to let you know about upcoming changes to your Samsung device protection program. Samsung’s records indicate that you are currently enrolled in Samsung Care+ with Theft and Loss or Samsung Care+. In May 2024, Samsung will include Unlimited Battery Repair for eligible devices*, that exhibit a charging capacity below 79% as indicated by a diagnostic test, as a new feature to the Samsung Care+ with Theft and Loss and Samsung Care+ device protection products. Customers will be eligible for Unlimited Battery Repairs without additional damage to the covered device being present. This repair option will be available through both walk-in or mail-in repair.
Additionally, effective on your May billing cycle, the monthly cost of Samsung Care+ with Theft and Loss and Samsung Care+ will increase $2.
These changes will only impact the service contract portion of your Samsung Care+ Theft and Loss or Samsung Care+ product. There is no action required on your part, however, you may cancel your coverage at any time without penalty by calling 866-371-9501. Payment of the monthly charge on your first billing cycle on or after May 1 2024 will serve as confirmation that you accept these changes and that you wish to continue.
Samsung strives to continually enhance its Care+ products with valuable benefits to help better protect your Galaxy life enabling you to use your device with confidence. Please be on the lookout for future enhancements.
If you have any questions regarding these changes, please refer to the revised Terms & Conditions or contact Samsung Care+ directly at 1-866-371-9501
Best Regards, Team Samsung Care+
Source: r/samsung
What’s more?
Don’t worry about the price hike; there’s a silver lining – Samsung is throwing in unlimited battery repair for some phones.
What does this mean? Well, if your phone’s battery isn’t holding a charge like it used to, Samsung will fix it up for you, no extra cost, as long as there’s no other damage. And you can get it fixed at a Samsung store or by mailing it in – whichever suits you best.
Other companies like Apple also offer similar perks, so Samsung’s just keeping up with the competition to keep your phone running smoothly.
If you’re already enrolled in Samsung Care Plus, you don’t need to do anything – the new prices will kick in automatically. And if you have any questions, Samsung Care Plus is there to help.
So, while it might cost a bit more, you’ll get more protection for your phone.
Featured image credit: Samsung
