Today, we will talk about the Royal Mail Tracking not working problem and show a couple of ways to save you from the error.
In a recent turn of events, Royal Mail’s tracking service has encountered technical difficulties, leaving countless customers bewildered and frustrated. According to DownDetector, a whopping 85% of users have reported issues with the tracking feature that enables them to monitor their parcels’ progress. The Royal Mail website issued an apology, stating, “We’re sorry our service is temporarily unavailable. We are actively working to resolve the issue.”
The reaction from customers was swift, with one expressing their discontent: “Royal Mail’s handling of this situation is less than satisfactory. We need transparency and accountability. I’ve entrusted them with important deliveries, and this outage is causing unnecessary anxiety. I’m seriously considering alternative courier services.”
Royal Mail responded to the crisis, reassuring customers, saying, “We are sorry our service is temporarily unavailable. Our technical teams are aware of the issue, and work to resolve it is ongoing. Please be reassured that this is a technical issue and will not affect an item’s delivery. We apologise for any inconvenience,” The Sun reported. But fear not, as there are practical steps you can take to address the Royal Mail Tracking not working problem and regain control over your shipment updates.
How to fix the Royal Mail Tracking not working problem
If you’re facing difficulties with Royal Mail’s tracking service, follow these simple steps to resolve the issue:
Double-check your tracking number
Begin by double-checking that you have accurately entered your tracking number. This crucial identification is normally made up of 12 to 27 characters. It’s on your receipt, shipping label, or the confirmation email you received when you sent your goods. Even slight typos can derail the tracking process, so pay great attention to this critical element.
Allow time for updates
Royal Mail often examines packages within a few hours of shipping. However, this process may take a little longer in some cases. If you just delivered your goods, be patient and wait a few hours before attempting to trace it. Tracking information may not be immediately accessible, especially if your shipment has not yet been scanned.
Clear Your Browser’s Cache and Cookies
If the tracking problem persists, the issue might be related to cached data in your web browser. To address this, follow these steps:
- Launch your web browser.
- Click the three dots in the upper-right corner of your screen.
- Choose “Settings.”
- Select “Privacy and security.”
- Scroll to the bottom and select “Cookies and site data.”
- Select “Clear cookies and site data.”
- Choose “Cookies and other site data” and then click “Clear.”
By doing these steps, you will guarantee that your browser does not keep outdated data that might impede the tracking process. After clearing your cache and cookies, try tracking your parcel again to see whether the problem has been addressed.
To summarize, while technological hiccups might be irritating, they do not have to derail your parcel-tracking experience completely. You can retake control of your Royal Mail delivery and keep informed at all times by following these simple steps. Remember that a little patience and proactive troubleshooting may go a long way toward providing a trouble-free tracking experience. We hope these fixes will help you get rid of the Royal Mail Tracking not working issue!
Featured image credit: K. Mitch Hodge/Unsplash
