FIFA 23 compensation packs started to roll out! In the dynamic world of FIFA 23, every player looks forward to exciting events and rewarding challenges. However, even the most meticulously planned systems can encounter occasional hiccups. Such was the case with the recent TOTS Moments Upgrade Squad Building Challenge (SBC) in FIFA 23, where an unfortunate error led to players receiving incorrect rewards. To rectify this situation and demonstrate their commitment to fair play, EA Sports swiftly responded by offering compensation packs to affected players.
Understanding the gravity of the issue, EA Sports promptly addressed the error and took steps to ensure that the affected players would not be left empty-handed. By distributing compensation packs, they sought to rekindle the excitement and provide players with a renewed sense of satisfaction.
Some TOTS Moments Packs from the TOTS or TOTS Moments Upgrade SBC did not contain TOTS Player Items. This was previously addressed, and we have started rolling out corrected Packs to impacted players in-game. We'll update this thread once this has been completed.
— EA SPORTS FC Direct Communication (@EASFCDirect) June 30, 2023
Two waves of compensation packs have been disseminated thus far, with the first wave released on June 10, 2023, and the second wave following on June 15, 2023. These compensation packs act as a gesture of goodwill from EA Sports, attempting to redress the unfortunate mishap and restore the trust and enthusiasm of FIFA 23 players.
Inside these compensation packs lie a diverse range of players, offering the potential for thrilling additions to squads. TOTS Moments players, TOTS players, and other highly-rated individuals are just some of the possibilities, but the precise contents of each pack depend on the player’s individual account. It adds an element of surprise and anticipation as players eagerly open their compensation packs to uncover the treasures that await within.
In this blog post, we delve deeper into the FIFA 23 compensation packs, exploring their significance, the evolving nature of the compensation process, and the impact they have on the affected players. Join us as we analyze this unique initiative from EA Sports, understanding how it shapes the FIFA 23 gaming experience and the valuable lessons it offers about transparency, customer support, and the commitment of game developers to the satisfaction of their player base.
FIFA 23 compensation packs
EA Sports has been giving out compensation packs to FIFA 23 players who were affected by a recent TOTS Moments Upgrade SBC error. The error caused players to receive the wrong rewards from the SBC, which was supposed to give out TOTS Moments players as well as TOTS players.
The compensation packs have been given out in two waves so far. The first wave of compensation packs was given out on June 10, 2023, and the second wave of compensation packs was given out on June 15, 2023.
The compensation packs contain a variety of different players, including TOTS Moments players, TOTS players, and other high-rated players. The exact contents of the compensation packs vary depending on the player’s account.
Here are some of the details about the compensation packs:
- The packs contain a minimum of 10 players.
- The packs can contain any player from the following categories:
- TOTS Moments players
- TOTS players
- 90+ rated players
- 88+ rated players
- 86+ rated players
- The packs are untradeable.
If you have received a compensation pack, you can find it in your unopened packs section in FIFA 23 Ultimate Team.
If you believe that you were affected by the TOTS Moments Upgrade SBC error, you can contact EA Sports support to request compensation. If you don’t know how to apply, keep reading.
How to get FIFA 23 compensation packs
There is no way to speed up the process and no direct line of communication with EA Sports about when you might expect to get your reimbursement. If you were affected, don’t worry; EA Sports will add the patched bundle to your account.
Moreover, participants are not required to submit any paperwork in order to get payment. In the coming days, you will get a replacement pack containing the proper item if you opened a TOTS or TOTS Moments Upgrade SBC pack and got a different item. After the pack has been awarded, players should receive a notification the next time they log in. The pack should then be waiting for you at the Shop.
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Featured image credit: EA
