With this article, you can learn how to fix the Diablo 4 account locked issue. Players of Diablo 4 who have seen the D4 error code 395002 may be confused as to what it signifies and what they can do about it. You may encounter this error number if you try to enter the game but receive the notice, “Your account is currently locked.” Don’t freak out; this does not indicate that Blizzard has banned or suspended your account. If you see this message, it only indicates that you were temporarily kicked from the game servers.
The bright side, however, is that there are simple solutions to this problem that will allow you to get back to play. Learn the steps here.
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How to fix the Diablo 4 account locked (D4 error code 395002) error
Since its debut, the action role-playing game Diablo 4 has seen massive success. Some users, however, have been receiving an error message upon trying to access the game. Multiple circumstances, including server overload, poor network connectivity, and firewall restrictions, might lead to the “Your account is currently locked” error message. If you are experiencing this error, there are a few things you can do to try to fix it, such as:
- Check the server status
- Wait a few minutes and try again
- Restart your router and modem
- Disable your firewall
- Contact Blizzard support
Let’s take a closer look at the solutions.
Check the server status
The first thing you should do is check the Diablo 4 server status. If the servers are experiencing an outage, then there is nothing you can do to fix the error until the servers are back up and running. You can check the server status on the official Diablo 4 website.
Wait a few minutes and try again
Wait a few minutes and attempt again to log in if the problem persists and the servers are not down. This error message appears when the server cannot handle the number of active players. It’s possible that you’ll be able to log in without any issues if you wait a few minutes to give the servers a chance to clear out some of the people.
Restart your router and modem
If it doesn’t work, you can always try rebooting your modem and router. If the problem is the result of a shaky internet connection, this may solve it.
Disable your firewall
Turning off your firewall, if you have one installed, may solve the issue. Diablo 4’s ability to communicate with its servers may be impaired if a firewall is blocking the necessary ports. Diablo 4 won’t be able to connect to the servers until your firewall is off.
Contact Blizzard support
If you’ve already done everything in this guide and you still can’t log in, you may ask Blizzard’s support team for assistance. You can contact Blizzard support for assistance in diagnosing and fixing the problem.
Here are some additional tips to help you avoid this error:
- Try to log in during off-peak hours. The servers are usually less crowded during these times, which can help reduce the chances of experiencing this error.
- Make sure you have a strong internet connection. A weak internet connection can make it difficult to connect to the servers, which can lead to this error.
- Keep your firewall up to date. Outdated firewalls can sometimes block certain ports that Diablo 4 needs to connect to the servers.
These steps should help you fix the Diablo 4 error code 395002 and get back into the game. However, if none of them work, you might have to wait for Blizzard to fix the issue on their end. You can check their official Twitter account or their support page for any updates or announcements.
