Today, we are covering how to claim or refund Komplex skin in Fortnite, so you can decide whether to keep it or return it after the changes made to it.
After a brief outage for the 21.30 update, Fortnite servers are back up. When you open the game after upgrading it, you may get a popup requesting you to claim the Komplex outfit. It’s an uncommon Fortnite character costume that can be acquired for 1,200 V-Bucks in the Item Shop. The Komplex costume debuted in Chapter 2: Season 1 as part of the Aerosol Assassins Set. The final mystery, though, is why Fortnite gamers are receiving a popup to acquire the Komplex outfit. Well, if you’re also curious about that, keep reading this article till the end to know the exact reason and how to refund the skin, if you are not happy with the recent changes.
How to claim Komplex skin in Fortnite?
Epic Games updated the Komplex outfit with the release of Fortnite v21.30. If players who purchased this skin before the modification are dissatisfied with the changes, they can seek a refund. Even if they don’t have any refund tokens, consumers can get their V-Bucks back in their accounts before August 17, 2022. In other words, only customers of Fortnite’s Komplex gear will be able to claim it for free in the current update. To do so, you can click the Claim button in the pop-up.
As a result, the unusual outfit is not part of any sale and serves as a notification to its purchasers. As a consequence, if you haven’t purchased this outfit yet, the deal isn’t for you. As a result, clicking the claim button will have no effect. This isn’t the first time Epic Games has sent similar messages to Fortnite gamers. The same thing happened with Beach Jules Skin in the latest v20.30 release, and many players were puzzled and unhappy at the time.
Later the official Fortnite Status Twitter stated:
“The message about tokenless refund for Beach Jules outfit was mistakenly sent to everyone, not just players who had the outfit. If you do not currently own the item, clicking the “Claim” button will not do anything. We apologize for the confusion.”
How to refund Komplex skin in Fortnite?
If you don’t like the current changes made to the Komplex skin, you can easily refund it without any need for a refund token. Just follow the instructions below to get your 1200 V-Bucks back.
- Launch Fortnite.
- Click the main menu on the upper left of the lobby.
- Navigate to the Settings gear icon.
- Select Menu – Settings.
- To access the Account And Privacy settings page, click the silhouette symbol.
- Under Account, click Submit a Request. This will provide a list of all products purchased in-game during the last 30 days.
- Choose “Komplex & Purple Jam Free Refund.”
- A final confirmation box will appear, informing you that return tokens are not required for this request.
- Click the Submit Return Request button. Please double-check the things you’re returning in the bottom right corner of the screen.
- Click Yes if you are certain you want to proceed.
- The Return Request Approved screen will appear, indicating how many V-Bucks have been credited to your account.
- Return to the Return Request page by clicking OK.
We hope that you enjoyed this article on how to claim or refund Komplex skin in Fortnite. If you did, you might also like to check out our other articles, such as where to get the new prime shotgun Fortnite, or what is new in Fortnite 21.30 update.