Gamers report in various ways that they are facing errors, such as a PlayStation account suspended, WS-116367-4. Many users have reported on social media and online forums that their accounts have suddenly been suspended. Here are the details…
PlayStation account suspended: Gamers experience frustration
The sudden and inexplicable suspension of PlayStation accounts has frustrated and helpless many users. With no official explanation from Sony, affected gamers struggled to understand why their accounts were targeted and how to resolve the issue.
For those who spend money on digital games, the suspension poses a particularly significant problem. Without access to their games, gamers cannot enjoy their purchased content and feel cheated and frustrated.
Without any notice, @PlayStation / @AskPlayStation permanently banned me from the #PlayStation Network. No one knows why! I don't have a chargeback, I can't appeal & no response to suspension status. CS says to create a new account & disconnected me.#sony #psn #gaming #ps5 pic.twitter.com/YdoeHM76Iv
— Michael Dhaliwal (@michaeldhaliwal) December 4, 2023
While some gamers report that they have successfully appealed their suspension, others continue to face uncertainty and confusion. Sony’s lack of communication has exacerbated the situation, leaving gamers feeling ignored and disconnected from the gaming community.
According to messages sent to affected users, the suspension is due to the violations of PlayStation Network Terms of Service and User Agreement. However, many users claim they have not engaged in any activity that would warrant such a drastic measure. Some have also reported spending significant amounts of money on digital PlayStation games, which they will no longer have access to due to the suspension.
Gamers are raising the issue on various social media platforms
The issue is widespread, with numerous reports surfacing on various platforms, including Reddit, Facebook, Instagram, and the gaming forum ResetEra. Despite the growing number of complaints, Sony has yet to acknowledge the issue or provide any public explanation. The “important notifications” PlayStation support page does not list any account suspension issues.
Sony’s silence on the issue has left many gamers frustrated and uncertain about the future of their PlayStation accounts. While some have regained access to their accounts, others remain locked out with no resolution.
PSN account banned for no reason: What does error WS-116367-4 mean?
Your account may have been suspended if you’re experiencing error WS-116367-4 while using the PlayStation Network.
Check your account status
Try logging in from a different device (such as a PC) to check if your account has been suspended. If you cannot log in from another device, this may be due to violating the terms of service or user agreement. In this case, your account will remain suspended until the issue is resolved.
Also, did you know the Sony PlayStation Store lawsuit is moving forward in the UK? If not, you can visit our related article.
Featured image credit: Nikita Kachanovsky / Unsplash