Many users face to face with the HDFC Securities not working problem. According to a report by the Zee Business channel.
HDFC Securities users have taken to Twitter to complain about facing issues related to rates and logging in to the app.
HDFC Securities not working: Reasons
Acknowledging the issue, HDFC Securities has responded on Twitter with a recommended solution. The financial services intermediary and a subsidiary of HDFC Bank have suggested that users clear their cache from the device and try re-logging in. Additionally, the company has requested users to send a direct message (DM) with a screenshot of the error and trading details if the issue persists.
Is your portfolio bleeding? Mine is not because @hdfcsec is down and not working. Showing me yesterday's data. Pathetic service .#hdfcsecurities
— Dgreat (@BIGBoolMongoose) March 10, 2023
The issue has caused significant inconvenience to HDFC Securities app users, with many unable to access the app’s features and services. The outage and login issues are reported to have begun earlier today and continue to impact users as of the time of writing.
At present, it is unclear what has caused the outage and login issues. However, HDFC Securities has assured users that it is working to resolve the problem as soon as possible. It is recommended that users keep an eye on the company’s official social media handles for updates and further instructions.
As one of India’s leading financial services intermediaries, HDFC Securities app outage and login issues are a matter of concern for its users. The company’s prompt response and recommended solution are steps in the right direction. However, it remains to be seen how quickly the issue can be resolved and what measures HDFC Securities will take to prevent similar incidents in the future.
The market capitalization of listed companies fell by a whopping Rs 2.67 lakh crore ($36 billion) in India, as the domestic equity market witnessed a sell-off amid weak global trends. Shares of HDFC Bank, one of India’s largest private sector banks, also traded at Rs 1,595 apiece on NSE around 10:40 AM, down by more than 2.18 percent. This came after many HDFC Securities app users complained about the app not working, and the app acknowledged the issue on Twitter.
How to fix HDFC Securities not working?
This statement refers to the universality of the troubleshooting advice and applies to all HDFC Securities app and website versions, including those on iOS and Android, such as:
- Restart the app
- Restart your device
- Check for HDFC Securities app updates
- Check your internet connection
- Clear cache
- Uninstall and reinstall the HDFC Securities app
- Disable VPN
Let’s take a closer look at them.
Restart the app
f you’re experiencing the HDFC Securities not working issue, try restarting the application as a first step. This applies to both iOS and Android devices. Make sure the app is completely closed before trying to relaunch it. This simple step may resolve the issue you’re experiencing.
Restart your device
If you’re experiencing the HDFC Securities not working issue, a quick fix that often works is to restart your mobile device. Simply restarting your Android or iOS device can resolve most problems with the app.
Check for HDFC Securities app updates
To resolve the HDFC Securities not working issue, update it regularly on your Android or iOS device. Failure to update the app can result in connection issues or other problems while using the HDFC Securities app on your mobile device.
Check your internet connection
An active internet connection is essential for accessing HDFC Securities app on both the website and mobile app. Just like a sudden Wi-Fi failure, HDFC connection issues may arise, preventing you from accessing the platform.
Clearing the cache is crucial for apps to run smoothly, as it keeps data in the RAM. However, if the HDFC Securities app is updated on your device too slowly, caching can cause problems. Clearing the cache is recommended to ensure that the app receives the latest information from the HDFC Securities app. If you cannot access the HDFC Securities app in your computer’s browser, clearing the cache might resolve the issue.
Uninstall and reinstall the HDFC Securities app
As a last resort, if you have exhausted all other options and the HDFC Securities not working on your mobile device, it may be necessary to delete the app and reinstall it.
Using a virtual private network (VPN) can help protect your privacy and security online, but it can also lead to connection issues and prevent the HDFC Securities app from working properly. If you suspect your VPN may be causing the issue, try disabling it and see if it persists.
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